Reports

Report of the QISEO Conference '98
Prepared by Scott McKenzie, Conference Executive Officer, with Ann Carroll, Chair, Conference Committee.

Summary
Conference 98 provided an opportunity for participants to reflect both on ways of improving the present and shaping the future. As the conference title Inventing Our Future implies, we all have a part to play in influencing future directions. The conference explored some of the emerging trends in the provision of government services, how senior officers might influence the directions taken and how best to enable individuals to use their knowledge in the best interests of the organisation.

Participants claimed they now have much greater understanding of new approaches to managing people and knowledge flows in organisations, system approaches to leadership and learning in organisations, and of the realities of outsourcing government services.

Participants say one of the most important outcomes was the building and maintaining of informal social and professional networks.

The report is available as MSWord document (DOC) and Portable Document File (PDF - needs Adobe Acrobat Reader)